Consider IDT's Guest Management System as your "Command Center" for powering your marketing, sales, CRM, loyalty and revenue management activities placing at your fingertips all the essential information to take sound, timely, cost-efficient strategic and tactical action to grow your top and bottom lines.

Lifetime value, CRM, loyalty, repeat business, increasing customer spend, acquiring new customers, targeting relevant offers are all interdependent. Shouldn’t you have a system at your fingertips that reflects this interdependency?

This is an integrated solution providing you with the business intelligence you need to design and deploy the strategies and tactics that drive customer lifetime value and profitability by making possible your delivery of true CRM that builds loyalty, repeat business and increased spend.

This is a one-stop solution for accurately Identifying, 360º profiling, recognizing and acknowledging your most valued customers, for anticipating their needs and insuring a memorable guest experience and for tracking their purchase behavior and rewarding them accordingly.

This is an all-in-one solution for targeted direct marketing (email and mail) through personalized communications; for design and deployment of relevant offers; for measuring and fine-tuning campaign performance through ROI metrics; and for consistently conforming to CAN-SPAM requirements.

This is an all-inclusive solution for obtaining customer feedback and rapidly responding to it; for customer acquisition through data mining, modeling and "look-alike" analysis; and for producing reports and dashboards meeting your specifications.

Same old hype? Same old vaporware? We think not. Let us show you all of this and more in a web demo. See what more than 200 hotel, resort, spa, casino, restaurant and other properties have at their fingertips to drive revenue.