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IDT offers a full range of database-driven guest management
solutions designed to support hotel and resort operational departments
with one clean and complete view of the guest and the applications and
programs to maximize ROI on two of a property's most valued assets - its
guests and its guest data.
These solutions
include:
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Cleansing, enriching and consolidating guest
data from diverse operating systems. (Please note: References to processes for various services
related to postal hygiene - including National Change of
Address Processing (NCOA) in
connection with list management - are performed by a non-exclusive
licensee of the United States Postal
Service.)
Designing, developing, maintaining and managing
guest-centric databases.
Designing and managing web-based guest
relationship management applications.
Providing marketing support and consulting
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These solutions support these
operational departments:
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Executive Office
(GM, AGM, CFO, Owners)
Operations
(Reservations, Front Desk, Guest Services,
Concierge)
Revenue
Management
IT
Sales
Marketing
Food & Beverage
Spa, Tennis, Golf, Recreation,
Retail |
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