The IDT Group; Customer-Centered · Data-Driven · Commonsense Solutions (IDT Hospitality)
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IDT offers a full range of database-driven guest management solutions designed to support hotel and resort operational departments with one clean and complete view of the guest and the applications and programs to maximize ROI on two of a property's most valued assets - its guests and its guest data.

These solutions include:

  • Cleansing, enriching and consolidating guest data from diverse operating systems.
        (Please note: References to processes for various services related to postal hygiene - including National Change of Address  
         Processing (NCOA) in connection with list management - are performed by a non-exclusive licensee of the United States
         Postal Service.)


  • Designing, developing, maintaining and managing guest-centric databases.

  • Designing and managing web-based guest relationship management applications.

  • Providing marketing support and consulting

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    These solutions support these operational departments:

    Executive Office (GM, AGM, CFO, Owners)
    Operations (Reservations, Front Desk, Guest Services, Concierge)
    Revenue Management
    IT
    Sales
    Marketing
    Food & Beverage
    Spa, Tennis, Golf, Recreation, Retail

     

     
     

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    The IDT Group · 161 Leverington Ave · Philadelphia, PA 19127 · 215-487-3102 · 215-487-3110 (fax)

    Copyright © 2006 The IDT Group All Rights Reserved.