“We partnered with IDT in early 2003 to assist us with our Customer Relationship Management goals and have found the relationship to be very rewarding. Based on the value of the initial investment in our database efforts with IDT, the resulting data and uses of such have been impressive. The opportunity to view consolidated data on our guests across our worldwide collection of hotels and resorts is invaluable. IDT's team has listened, been forward-thinking and been very responsive to our growing needs. We're looking forward to an on-going relationship with them.”

Robert Boulogne, Vice President, Sales & Marketing, Rosewood Hotels & Resorts

“The level of access to our data that IDT provides allows us to execute our marketing initiatives faster and in a more targeted fashion than ever before. Their staff is not only responsive to requests, but they ask insightful questions and invariably improve the quality of the results by virtue of their experience and understanding of our industry. One of the reasons we selected IDT was the degree of flexibility offered in the database build. They did not try to force our data into a standard file layout, possibly losing valuable attributes. And I was pleasantly surprised to find that modifications to the database structure could be made after the initial build, easily and inexpensively.”

Joann Haley, former Director of Database and Electronic Marketing, Interstate Hotels & Resorts

“IDT's assistance in mining our database is an integral marketing component to executing and analyzing each and every direct mail and e-mail campaign at Caesars Pocono Resorts. Through consistent and reliable account services by IDT’s experienced team, they quickly respond to our requests for reporting, analysis and mailing list management.

As you can see, account service is our most integral key to making the vendor-client relationship work. Without IDT’s account managers follow up skills and desire to communicate with its client on a regular basis there may be frustration experienced by the client. Hence, I love when IDT’s account manager picks up the phone and calls to see what is coming down the line on projects versus waiting for the client to call all the time.”

Cheryl A. Trecoske, former Director of Marketing, Caesars Pocono Resorts

(Please note: References to processes for various services related to postal hygiene - including National Change of Address Processing (NCOA) in connection with list management - are performed by a non-exclusive licensee of the United States Postal Service.)